Payment & Shipping Information
We accept the following forms of payment on our website:
Credit Card Types:
Your billing information must be exactly as it appears on your credit card statement. If any numbers are different, the order cannot be processed. Be sure to correctly spell city/province/territory names and avoid using abbreviations unless that is how your information appears on your statement. Contact your financial institution if you need the exact billing address associated with your credit card.
Braintree (A Paypal Company)
Braintree is a full-stack payments platform that makes it easy to accept payments in our website naturalskinsol.com. Braintree, a subsidiary of PayPal, is a company based in Chicago that specializes in mobile and web payment systems for ecommerce companies. By using Braintree as our primary method for purchasing your order you can choose to pay with your credit or debit card (Visa, Mastercard, Amenrican Express, Discover, JCB, Diners and Maestro INternational).
PayPal is an alternate method for purchasing your order on naturalskinsol.com. It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by us, plus, you're 100% protected against unauthorized payments sent from your account.
PayPal customer service representatives are available to assist you at 1-888-221-1161 or at www.paypal.com
We collect sales tax in FL. Duties and taxes may apply with international shipments.
All orders ship directly from our headquarters located in Orlando Florida, where we create, and formulate our entire line. Our team in Florida packs and ships every order carefully, to ensure that you have our quality product available on time for your use.
USA Delivery Options
Naturalskinsol.com retail orders are shipped via USPS/STAMPS.com and delivered on business days (Monday through Saturdays, excluding major holidays). Multiple orders placed to the same address within 24 hours will ship together.
Wholesale orders are shipped via FEDEX or USPS/STAMPS.com (Monday through Fridays, excluding major holidays) Below are the shipping options available for your Natural Skin Solutions orders. Please select the option that best suits your delivery needs during checkout.
FREE Standard Shipping
Naturalskinsol.com offers FREE Standard Shipping on all U.S. merchandise orders of $50 and over (excluding taxes) -no promo code needed-. FREE Standard Shipping orders are processed within 1-3 business days, depending on product availability. We cannot guarantee a date of arrival with our free shipping option and orders typically take 7-15 business days to arrive once they have been processed and shipped out.
Naturalskinsol.com offer the option to pay for expedite shipping using priority mail by USPS/STAMPS.com. Those orders are processed the next day and will arrive between 3 to 5 business days (including Saturdays). You can opt for it or otherwise the order will be shipped with free standard shipping.
Standard Shipping: Orders totalling less than $50 ship via Standard Shipping and incur a $5.00 shipping charge. Standard Shipping orders are processed within 3-5 business days, depending on product availability. We cannot guarantee a date of arrival with our standard shipping option and orders typically take 7-15 business days to arrive once they have been processed and shipped out.
Second Day: Orders placed by 8 a.m. EST will be processed and shipped the same or next day, depending on product availability.
Most orders shipped via Second Day Service are delivered within 2-3 business days from the order's shipping date.
We're sorry, orders destined for P.O. boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Second Day Service.
Track Your Package
Wholesale orders will receive an email from FedEx or USPS/STAMPS.com as soon as your order has shipped with your tracking number. If you would like to track your order enter your tracking number here: https://www.fedex.com/apps/fedextrack/ or https://tools.usps.com/go/TrackConfirmAction_input.
Retail orders will receive an email from USPS as soon as your order has shipped with your tracking number. If you would like to track your order enter your tracking number here: https://tools.usps.com/go/TrackConfirmAction_input.
CUSTOMER SATISFACTION POLICY
We greatly value you as a customer! Our goal is to provide you with an enjoyable, informative, and convenient shopping experience for cosmetic and beauty products.
We want you to be completely satisfied with your purchase. If for any reason you are unsatisfied with your experience on naturalskinsol.com, please contact us immediately. Moreover, if you are unsatisfied with the product you have purchased on our store you can make use of our return policy and send it to our fulfillment center located at the following address:LAJJ LLC2079 Nerva RdWinter Garden, FL 34787
Thank you for shopping at naturalskinsol.com!